RACQ Roadside Assistance: Wherever you are, we're on our way

Millions of Queenslanders have relied on RACQ's expert patrols to come to their rescue. We have the state's largest network of patrols, we provide 24/7 roadside assistance all across Queensland, and we get 92% of vehicles* going without towing. RACQ offers five levels of cover for a range of vehicles. It's not just about what you drive, but the way you drive, and where you travel. So whether you have a car, motorbike or business vehicle, or an SUV, RV or electric vehicle, choose the roadside assistance Queenslanders have always counted on.

Need help now?

Existing members with RACQ Roadside Assistance

If your vehicle is giving you trouble, we'll get you back up and running. Simply use our app or request help online.

Get help

New customers

If you don't have roadside assistance with us and are currently broken down, call us now to discuss your options. A join on road fee of $130 applies in addition to the roadside assistance cover you choose.

Call 13 1905

What does my RACQ Roadside Assistance cover?

When your eligible vehicle won't start, or stops due to a mechanical or electrical fault, we'll be there. 

Check out our Roadside Assistance terms and conditions for more information on what's included in your cover.

  • battery

    If you have a flat battery, we can provide you with a jump start.

  • car-keys

    Where you lock your keys in your vehicle, RACQ will attempt to unlock your vehicle.

  • fuel-pump

    If you run out of fuel, RACQ can deliver enough fuel to get you to a fuel station within your service limits.

  • tire-wheel-puncture

    In the event of a flat or a faulty tyre or wheel, we'll help you fit your car's roadworthy spare.

  • Blue tick

    If we can't get your eligible vehicle moving, we'll provide complimentary towing up to your service limits. Size and weight limitations apply.

  • Blue tick
    Travel entitlements

    Plus Care, Ultra Care and RACQ Ultimate offer accommodation, recovery, and transport entitlements when you're over 100 km from home.

  • Blue tick
    Caravan and trailer

    If your eligible vehicle requires towing while it is towing an eligible caravan or trailer, RACQ will tow the caravan or trailer under the same conditions as the eligible vehicle. Size and weight limits apply. 

  • Blue tick
    Battery replacement

    If your vehicle needs a replacement battery, we can supply and install an RACQ battery for you at your own cost.

  • Blue tick
    Emergency locksmith

    If your keys are lost, damaged or stolen, RACQ can arrange for a locksmith. Plus Care, Ultra Care or RACQ Ultimate provide an annual entitlement towards the cost of the locksmith.

  • Blue tick
    Electric vehicle roadside assistance

    We'll provide you with a charge top-up to enable the vehicle to be driven to the nearest accessible charging station if in range (where available) or towing to an accessible charging station or your destination in line with your RACQ Roadside Assistance entitlements.

More ways RACQ offers roadside assistance

Roadside assistance for electric vehicles
You can access the same roadside assistance entitlements available in our five levels of cover, with each level including charge top-up to get you going again.
Roadside assistance for business
Keep your commercial vehicles in action with roadside assistance options designed to meet your business’ needs.

A program that helps 16 to
24-year-old Queenslanders take on life’s adventures, from practical support learning to drive, to discounts, exclusive competitions and more.

Roadside assistance for motorcycles
Ride with RACQ by your side and you know you’re covered for the most common causes of motorcycle breakdown.

Enjoy exclusive RACQ member benefits~~

  • fuel-pump
    Fill up your tank with discounted fuel

    Save 4c per litre at participating Puma Energy and new Caltex service stations.#

  • wallet-cards-peaking-out
    Save up to $50 on your next vehicle inspection

    Take advantage of discounted safety certificates and vehicle checks.

  • battery
    Replace your batteries for less

    Unlock a $25 discount on the RRP of RACQ batteries.

  • helicopter
    Give a helping hand to Queenslanders

    Know your membership helps support the RACQ Choppers and Rescue Network's lifesaving missions. 

Why choose RACQ?

Sustainable transport matters to us
We advocate for, research, and offer green transport solutions. Learn more about what we’re doing to make Queensland more sustainable.

  • road
    We understand Queensland roads better than anyone

    RACQ conducts leading traffic and road condition research.

  • person-next-to-racq-logo
    RACQ is proudly owned by members

    We exist to make members’ lives better.

  • shaking-hands
    We've got a reputation for outstanding service

    Queenslanders have called on RACQ for help for over 117 years.

  • helicopter
    We look after local communities

    Your membership supports Queensland communities with grants and programs through the RACQ Foundation.

While you're here

Family washing car at home
Car insurance
Whether you drive a car, ride a motorbike, or own business vehicles, know you're covered with RACQ Car Insurance.
Couple buying new car
Car loans
Drive home with a low interest rate and unlimited additional repayments when you take out a car loan with RACQ Bank.
Window inspection by Auto Glass Staff
Windscreen repairs
RACQ Auto Glass technicians can quickly get your windscreen back into top condition.

Roadside assistance FAQs

Things to note

*Figures as per FY21

~~ Terms and conditions apply to all offers. View the individual offer for full details. Offer is subject to availability and may be withdrawn at any time without notice.

#Conditions apply. Offer available at participating Puma Energy and new Caltex stations. Visit racq.com/puma for details.