Move forward with your RACQ claim

You've already been through a lot, so we want to make your claim as smooth as possible. To get started, select the type of claim you need to make, and we'll guide you step-by-step through the claims process. Our Queensland-based claims team is available, so when things go wrong, you can rest assured knowing RACQ will be right by your side.

Our claims philosophy

We know that claim time is our moment of truth. You can trust RACQ to handle your claim in a timely, compassionate, fair, and transparent way, Learn more about our claims philosophy.

2022 Flood response
If you’ve been impacted, we’re here to help. You can stay up to date on how we’re supporting our members and communities here.

RACQ insurance claims

Storms cloud thunder
Weather damage claims
Car insurance
Home insurance
Pet insurance
CTP insurance
Boat, caravan, and trailer insurance
Travel insurance
Enthusiast insurance
Life and income insurance

Things to note

The information in this article has been prepared for general information purposes only and is not intended as legal advice or specific advice to any particular person. Any advice contained in the document is general advice, not intended as legal advice or professional advice and does not take into account any person’s particular circumstances. Before acting on anything based on this advice you should consider its appropriateness to you, having regard to your objectives and needs.