How can we help?

I already have RACQ Roadside Assistance

If you need emergency roadside assistance, simply request help online or via the RACQ Roadside Assistance app. If you're in a critical situation where a person or animal is locked in your car or your car is in a dangerous location, please call 13 1111.

Get help online

I need to buy RACQ Roadside Assistance

If you don’t have RACQ Roadside Assistance cover, you can still call RACQ and get emergency roadside assistance help today. Simply pay the immediate service fee and purchase your annual subscription over the phone and we'll log your RACQ Roadside Assistance call and send help right away.

Call 13 1905

Wherever you are, call RACQ and we're on our way

Everybody needs a little help sometimes. If you're staring at keys locked inside your car, sitting beside the road wishing you'd filled up at the last petrol station, or looking up how to change a tyre, you can relax because we've got your back. Wherever you break down, our roadside assistance team is only the touch of an app, an online booking, or a quick phone call away.^ We're here to turn mishaps into moments of service.

What to do after you call RACQ or book online

  • icon-step-1
    Move your car away from traffic
    If you can get your car moving, find a breakdown bay to park in or move your vehicle as far to the left side of the road as you can. 
  • icon-step-2
    Make sure you’re in a safe position
    If you’re staying in your car, keep your seatbelt on. If you’re outside the car, keep away from the road and always stay behind the roadside barrier.
  • icon-step-3
    Turn on your lights
    Let other motorists know that you’re experiencing a breakdown by turning on your hazard and parking lights.
  • icon-step-4
    Don’t try to fix your vehicle
    Help is on the way. Sit tight and wait for an RACQ patrol or tow truck to arrive. We know how to conduct fast, safe repairs.

While you're here

woman holding a child next to broken down car
What to do when you break down
Roadside patrol helping young man
What to do if you lock your keys in your car
family inside car
Tips to avoid a car breakdown

Things to note

^Conditions, limitations and exclusions apply, including vehicle weight, height and length limits. See our Roadside Assistance terms and conditions or download our brochure.