Request roadside assistance - for breakdowns and immediate help (24/7)
Road conditions - if you need to report a road hazard (e.g., a fallen tree) or need an update on road conditions near you.
Members with a hearing impairment can use RACQ’s Roadside Assistance app or SMS RACQ to request Roadside Assistance on 0428 131 111.
Members with a text telephone or text typewriter can make contact on TTY 13 36 77 for Service.
General banking enquiries
Mon-Fri: 6:00am - 11:00pm
Sat: 8:00am - 8:00pm
Sun: 8:00am - 5:30pm
Mon-Thurs: 8:00am – 6:00pm
Fri: 8:00am - 5:30pm
Sat: 9:00am - 3:00pm
Home Lending (Home lenders are available for appointments outside these hours)
Mon–Fri: 9:00am - 5:00pm
Fraudulent card transactions - Cuscal (24/7)
1300 705 750
Travel Agents - bookings and enquiries (Mon-Fri 9:00am - 5:00pm)
1300 888 449
Road conditions reports: Events incidents, Road closures, Road works