1. This competition is a promotion run by GEM Energy Australia Pty Ltd, ABN 25 164 579 382 trading as RACQ Solar (“Promoter”).

2. Entries and information on prizes and how to enter form part of these terms and conditions (“Terms”). Entries not completed in accordance with these Terms are ineligible. Participation in this competition constitutes acceptance of these Terms.

Eligible Entrants

3. The competition is open to current RACQ members aged 18 years and over at the time the competition is drawn who own (either outright or with a mortgage and whether with other persons or not) the relevant residential property where the solar system is being installed and that is within the RACQ Solar service areas of greater Brisbane, Toowoomba, Cairns, Rockhampton, Townsville, Gold Coast and the Sunshine Coast. The competition is only available for installations on existing properties, or for homes under construction that are completed by 28 February 2023.

4. Directors, officers, management, employees and other staff (and the immediate families of directors, officers, management, employees and other staff) of the Promoter and agents of the Promoter are ineligible to enter. Employees of the RACQ Group within the Home Solar team or whose title includes the words ‘Lawyer’, ‘Legal’, ‘Marketing’, ‘Risk’ or ‘Compliance’ are not eligible to enter.

5. The Promoter reserves the right in its sole discretion to disqualify any individual who the Promoter has reason to believe breached any of these Terms, or engaged in any unlawful or otherwise improper misconduct calculated to jeopardise the fair and proper conduct of the competition. The Promoter reserves its legal rights to recover damages or other compensation from such an offender.

Competition Details

6. The competition commences at 12:01am on Thursday 1st December 2022 and closes at 11:59pm Tuesday 28th February 2023 (“Promotion Period”).

7. Eligible entrants may enter this competition by, during the Promotion Period:

• accepting an Open Solar proposal issued by the Promoter within the validity period for that quote which includes:
• if purchasing a solar only system, a Sungrow 5KW single phase inverter (SG5.0RS); or
• if purchasing a solar and battery system, a Sungrow 5KW single phase hybrid inverter (SH5.0RS) and a Sungrow 9.6KWH Battery (SBR096); and
• paying the deposit in accordance with that quote.

8. There will be two winners, one for the solar only prize drawn from entrants who purchase a solar only system and one for the solar and battery prize drawn from entrants who purchase a solar and battery system. Only one entry per entrant is permitted and only one prize will be awarded to each winner.

9. All entries become the property of the Promoter. No responsibility is accepted for late, lost or misdirected entries.

Prizes and Prize Winner

10. The competition will be drawn at 11am on Thursday 2nd March 2023, at the Promoter’s premises at 3A / 17 Sugarmill Road Pinkenba, Brisbane QLD 4008 by a representative of the Promoter.

11. Times quoted are local times.

12. There will be two winners in this competition, one of whom will be chosen at random from all eligible entries received from entrants who purchase a solar only system and the other of whom will be chosen at random from all eligible entries received from entrants who purchase a solar and battery system. The Promoter’s decision is final and no correspondence will be entered into.

13. The winners will receive a reimbursement of the cost of purchase of one of two prizes:

• 1. For the winner drawn from the entrants who purchase a solar only system, Sungrow 5KW single phase inverter (SG5.0RS), up to $1,320.00 inclusive of GST; and
• 2. For the winner drawn from the entrants who purchase a solar and battery system, Sungrow 5KW single phase hybrid inverter (SH5.0RS), up to $2,491.50 inclusive of GST, and a Sungrow 9.6KWH Battery (SBR096), up to $7,656.00 inclusive of GST.

The total prize pool value is up to $11,467.50 inclusive of GST, made up of:

• Up to $1,320.00 for prize one
• Up to $10,147.50 for prize two

Prize components, including without limitation model and colour, may alter at the discretion of the Promoter. Any change in the value of the prize between the publishing date and the date that the prize is claimed is not the responsibility of the Promoter.

14. The winners will be notified by telephone using the telephone number provided by them when requesting their quote. The prize will be reimbursed tothe via Electronic Funds transfer to the bank account used for the purchase of the solar system, or a bank account nominated by the winner.

15. If the winner is unable to be contacted within two weeks of the draw, a redraw will occur. In the event that a redraw is required, it will be held at 2pm Thursday 16th March 2023 at the Promoter’s premises at 3A / 17 Sugarmill Road Pinkenba, Brisbane QLD 4008 and the redraw winner will be notified by telephone using the telephone number provided by winner when they entered the competition.

16. The prize is not transferable, exchangeable or redeemable for cash.

17. The Promoter will use its best endeavours to provide the prize as listed. If the prize (or any element of the prize) is unavailable, the Promoter, in its absolute discretion, reserves the right to substitute the prize (or that part of the prize) with a prize of equivalent value and/or specification, subject to any written directions from a regulatory authority.

18. If the winner of the prize is under the age of 18 years (where entry by persons under 18 is not permitted), the Promoter may, at its discretion, award the prize to the winner’s parent or guardian.

Marketing

19. The information that entrants provide will be used by the Promoter for the purpose of conducting the competition, and to periodically keep entrants informed about the goods and services provided by the Promoter, related entities and its service providers. By entering this competition entrants consent to the use of their contact details for the purposes described in this clause. The Promoter may use or disclose entrants’ personal information to related entities or other appropriate third parties in accordance with its privacy policy available on its Internet site at www.gemenergy.com.au/privacy-policy.

20. In participating in the prize activity, the winner agrees to participate and cooperate as required in all editorial activities relating to this promotion including but not limited to being interviewed, video-recorded and photographed. The winner agrees to grant the Promoter and its related entities a perpetual, non-exclusive licence to use such audio, footage and/or photographs in all media worldwide and the winner will not be entitled to any fee for such use. The winner agrees that they will not sell or otherwise provide their story, video and/or photographs to any media or other organisation.

21. Entrants consent to the Promoter and its related entities using their name, likeness, image and/or voice in the event they are a prize winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting the promotion (including any outcome), and promoting products manufactured, distributed and/or supplied by the Promoter or its related entities.

General

22. If for any reason this competition is not capable of being conducted by the Promoter as intended, whether because of computer virus, mobile phone failure, bugs, tampering, unauthorised intervention, fraud, technical failures, or any other cause beyond the reasonable control of the Promoter which in the Promoter’s opinion affects the administration of the competition, security, fairness or integrity, the Promoter may in its sole discretion, cancel, modify or suspend the competition, subject to the approval of the Office of Liquor and Gaming Regulation in Queensland as may be required.

23. Without limiting any other paragraph, the Promoter may at its discretion amend any aspect of this competition or these Terms, subject to applicable laws and subject to the approval of the relevant regulatory authorities.

24. The Promoter, its related entities, and the directors, officers, management, employees and other staff of the Promoter and its related entities (“Promoter’s Agents”) will not be liable for any loss or damage or for any personal injury sustained as a result of taking the prize(s) or entering into this competition. The Promoter and the Promoter’s Agents make no representations or warranties as to the quality, suitability or merchantability or any goods or services offered as prizes. To the extent permitted by law, the Promoter and the Promoter’s Agents are not liable for any loss suffered to person or property by reason of any act or omission, deliberate or negligent, by the Promoter or the Promoter’s Agents, in connection with the arrangement for the supply, or the supply, of goods and services by any person to the prize winner and, where applicable, to any persons accompanying the prize winners.

25. If, notwithstanding the above, the Promoter or the Promoter’s Agents are found to be liable to any person in connection with this competition the Promoter’s and the Promoter’s Agents’ maximum aggregate liability is limited to $1.00.

26. To the maximum extent permitted by law, the Promoter and the Promoter’s Agents will not be liable to any person for indirect or consequential loss or damage suffered by any person in connection with the entering the competition, or as a result of taking the prize. This applies to all claims, whether such claims are made in tort (including without limitation negligence), in equity, under statute or any other basis.

27. The laws of Queensland govern the Promoter’s competitions.